Estágio em Suporte Técnico e Automação

Requisitos

• Enrolled in a technology degree (CS, Software/Computer Engineering, Information Systems, etc.), graduating 2028 or later, with at least 1..
• Able to write simple scripts in some programming language (read data, apply a rule, save the result)
• Basic SQL knowledge (SELECT, JOIN, filters, aggregations)
• Intermediate Excel knowledge: filters, pivot tables, PROCV/PROCX, conditional formatting, data handling
• Curiosity to investigate a problem to its root cause, not just the symptom

Desejáveis

• Experience with Ruby, Node.js or Elixir
• Familiarity with Git and GitHub
• Has used generative AI tools and has interest in AI agents
• Basic understanding of online payments (transaction status, chargebacks, reconciliation)
• Has used a ticketing tool (Redmine, Jira, etc.)