Business Solutions Architect

Requisitos

• 4+ years in a customer-facing role in B2B SaaS, owning complex accounts end-to-end
• Demonstrated ability to advise customers on business and operational decisions
• Ability to design structured solutions from ambiguous customer needs (requirements gathering, scoping, defining success criteria)
• Ability to own complex customer relationships end-to-end, including situations where complexity creates friction or risk
• Comfort managing a portfolio of accounts at once, each with different needs and shifting priorities