PESSOA TECNICA DE SUPORTE I - VAGA AFIRMATIVA PARA PESSOAS COM DEFICIÊNCIA

Requisitos

• Familiarity with ticketing tools
• register, track and resolve tickets
• Experience using remote access software
• Ability to guide users clearly to identify and fix problems
• Clear verbal communication with accessible technical vocabulary, good diction and friendly tone
• Attention to detail, empathy and patience

Desejáveis

• Ability to handle multiple calls with organization and focus
• Proactivity to anticipate problems and suggest improvements
• Resilience under pressure
• Punctuality and responsibility
• Teamwork with other departments