Customer Success Manager II

Requisitos

• Bachelor’s degree or equivalent experience
• Google Analytics Certified
• 2+ years of account management and/or dealership experience
• Dependable, follows instructions and takes initiative to solve problems
• Strong ability to work with cross-functional teams in a complex, always changing environment

Desejáveis

• Demonstrated experience driving increased customer satisfaction and loyalty, measured through customer retention and client satisfaction..
• Experience coordinating online marketing strategy with other key business partners internally and externally
• Knowledge of SEO, SEM, JIRA, CRM (Customer Relationship Management), and Salesforce
• 2+ years of automotive experience