Salesforce Administrator

Requisitos

• 2+ years of hands-on Salesforce administration experience — Service Cloud strongly preferred
• Experience with a contact center or telephony platform such as Amazon Connect, Five9, Twilio Flex, NICE, or Genesys — configuration or ro..
• Comfort building reports and dashboards in Salesforce or similar BI tools — you turn raw data into insights leadership can act on
• Strong cross-functional communication skills — you work confidently with support, operations, and leadership teams
• Highly detail-oriented and comfortable owning multiple workstreams simultaneously