Analista de service desk vip

Requisitos

• Advanced administration of Windows 11, macOS, and mobile devices (iOS/iPadOS and Android)
• Experience with Microsoft 365 including Exchange Online, Entra ID (Azure AD), Intune, Autopilot, BitLocker, and Defender
• Knowledge of the corporate Apple ecosystem, including Apple Business Manager (ABM), device management, and equipment migration
• Experience with MDM and corporate mobility using Intune for Windows, macOS, iOS, and Android
• Infrastructure knowledge for corporate environments: Active Directory, DNS, DHCP, TCP/IP, VPN, and Wi-Fi

Desejáveis

• Intermediate or advanced English
• Experience in multinational companies
• Participation in Modern Workplace projects
• Process automation using PowerShell
• Knowledge of Zero Trust and endpoint security