Customer Solutions Engineer

Requisitos

• 3+ years in a Support Engineering, Solutions Engineering, or similar technical customer-facing role, with strong experience guiding enter..
• Strong technical grounding in SaaS, APIs, and enterprise integrations — hands-on experience making HTTP requests, reading API documentati..
• Working knowledge of HTML, CSS, and JavaScript: enough to understand, adapt, and build lightweight front-end components or customize embe..
• Experience with dashboards, internal tools, and process documentation
• Strong hands-on, organized mindset — comfortable prioritizing and managing multiple requests under deadlines in a dynamic, fast-changing..

Desejáveis

• AI fluency - comfortable using AI tools in daily work, with an understanding of how to apply them effectively
• Builder mindset - has independently designed and built products, tools, or projects end-to-end
• Experience supporting Sales and Customer Success teams in a SaaS environment
• Ability to explain complex technical concepts to non-technical stakeholders