Senior Payroll Product Owner & Customer Support Manager

Requisitos

• Active CPP or FPC credential from PayrollOrg, maintained in good standing (CPP strongly preferred)
• 7+ years progressive payroll experience including hands-on ownership of complex multi-state U.S. payroll
• Expertise in payroll calculations, taxation, wage-and-hour, deductions, garnishments, year-end processing, corrections, reconciliation, i..
• Experience owning or administering a payroll product/module, HRIS, ERP, or workforce-management platform (requirements, configuration, te..
• Experience resolving complex payroll cases and turning recurring support issues into durable product, process, control, or training impro..

Desejáveis

• Experience supporting Puerto Rico payroll
• Canadian payroll experience or National Payroll Institute PCP designation
• Payroll ownership in construction, mechanical services, field services, or multi-entity environment with job costing, unions, certified p..
• Experience with COINS, ADP Workforce Now, employee self-service, mobile time capture, ERP integrations, or service-management applications
• Acquisition integration, payroll conversion, parallel payroll, implementation cutover, and post-go-live stabilization