Customer Success Manager

Requisitos

• Experience in a Customer Success Manager role, ideally for a SaaS company managing enterprise accounts
• Financial Institution or Fintech..
• Someone resourceful, proactive and creative—if a playbook doesn't exist yet, you figure it out and build it for the whole team to use
• An analytical mindset
• You enjoy looking at data and using it to identify trends and help customers
• Skilled at discovery
• Comfortable engaging with stakeholders at all levels, with a proven track record of turning those conversations int..
• Curious and always learning
• You stay current as our product and industry evolve, and you invest in your own growth as a CS professional