Sênior · 08/10/2026
3647: Senior Genesys Cloud CX Consultant - Architect & Integrations
Mazzatech · Remoto · BR
Salário Salário não informadoCriar conta pra se candidatar
Requisitos
- Senior experience with Genesys Cloud CX
- Hands-on experience with Genesys Cloud Architect
- Real experience creating, editing, and publishing IVRs or flows in production
- Knowledge of inbound call flows, queues, ACD, routing, and in-queue flows
- Experience with schedules, operating hours, calendars, and holidays
Desejáveis
- Specific experience with Genesys Cloud + ServiceNow
- Genesys Cloud certifications
- Experience with large-scale corporate environments and multi-country operations
- Functional or advanced Spanish
- Knowledge of SIP, telephony, and Genesys Cloud Voice/Edge
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