Solutions Engineer

Requisitos

• 5+ years of solutions engineering, technical program management, or integration consulting experience
• Experience in client-facing roles (ideally with US companies/clients)
• Experience with business messaging APIs and review processes (e.g
• WhatsApp Cloud API, webhooks, template review, policy enforcement)
• Proficiency with Postman or similar tools to validate third-party API integrations
• Ability to read unfamiliar code across common stacks and pinpoint defects by file and line
• Ability to write clear standards, scored review findings, and remediation plans
• Ability to tell a working integration from one users actually want, and explain why
• Ability to reject submissions and defend decisions while preserving client relationships
• Ability to judge which issues to resolve independently and which to escalate
• Ability to ramp up on Apple’s messaging APIs and UX standards within 30 days

Desejáveis

• Exceptional American business English, suited to a fully client-facing role
• Previous experience at a US company and a solid grasp of its business culture
• Strong code-reading skills to evaluate partner work firsthand
• Startup experience
• Background at a Meta Business Solution Provider, Tech Provider, or Apple MSP
• Experience with Apple Messages for Business, on either the MSP or brand side
• Experience with on-device Apple Messages testing (e.g
• XCUITest, accessibility framework, AppleScript on macOS, screen capture rigs)
• Experience owning a certification, compliance, app review, or quality gate function
• Experience with conversational design or evaluating AI/LLM agents in messaging channels
• Experience with test automation for conversational flows (e.g. evaluation harnesses, golden sets, false-pass measurement)