Sênior · 01/09/2026
Customer Care and Operations Manager
Tensec · Híbrido · São Paulo
Salário Salário não informadoCriar conta pra se candidatar
ModalidadeHíbrido
LocalSão Paulo
Experiência2+ anos
ÁreaOutras
Plataforma da candidaturaAshby
StackIAAutomationExpressFintechTicket ResolutionZendesk
Requisitos
- Direct experience managing a customer support function
- Strong FX and transaction knowledge, including the transaction types defined by Brazil's Central Bank (BCB) for cross-border operations,..
- Solid understanding of compliance requirements and reporting obligations for cross-border payment and FX activity in Brazil
- Preferably, hands-on Zendesk experience, you'll be heavily involved in Zendesk, including leading its implementation for the Brazil custo..
- 7+ years of experience in financial operations, banking operations, or customer service/support operations within cross-border payments,..
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