Customer Success Manager (North America)

Requisitos

• Proven Experience: Past track record in Customer Success, Account Management within a B2B SaaS environment
• Exceptional Communication: Excellent English skills (both written and verbal) with strong presentation abilities and the capacity to enga..
• Commercial Acumen: Understanding that Customer Success is a growth-driver (not just technical support) and being comfortable discussing m..
• Problem-Solving & Adaptability: Process-oriented thinker capable of finding creative workarounds in complex customer setups
• Resilience & Ownership: Ability to handle uncomfortable client conversations, take full ownership of results, and thrive in a fast-paced,..

Desejáveis

• Experience working with North American / US clients
• General understanding of how B2B Sales and Marketing functions operate