FBS - Quality Consultant (Contact Center)

Requisitos

• High school diploma or equivalent required
• Bachelor’s degree preferred
• 1-3 years of experience working in claims or contact center
• Prior Quality and Call Center experience
• Fluent English

Desejáveis

• Experience in a Performance Coach or similar position is preferred
• Experience in a Supervisory position or team lead role is preferred
• Experience with internal FWS, Farmers, and/or Bristol West system is preferred