Product Manager - Subscription eCommerce b2b SaaS and Shopify

Requisitos

• We are a subscription management platform (b2b SaaS) for fast-growing brands on Shopify and WooCommerce
• Our Autoship Cloud for Shopify App and Autoship Cloud for Woo plugin are powered by our QPilot platform and API
• We're fully bootstrapped and have traction with true product-market fit in an exciting category of ecommerce: subscriptions for delivered goods or, as we call it: Autoship
• Our mission: shape the future of subscription deliveries by being the Autoship solution fast-growing subscription brands rely on. **The role** You'd be our first Product Manager
• The founder has been running product directly with a small team of engineers &amp
• QA and an AI-enabled operating system: documented prioritization cadences, a written decision-rights framework that defines what you decide alone from day one, and an AI-augmented workflow layer that already handles much of the artifact production PMs usually drown in
• In other words, the right PM spends little time on status updates, and we're counting on you to close decisions and own outcomes
• You'll own delivery for our product lines (Shopify and WooCommerce) end-to-end: sequencing what engineers build next, turning shaped ideas into dev-ready briefs, running our weekly triage and refinement cadences, and working closely with our CS and founder on merchant/customer engagement and feature adoption: our team has developed a strong practice of observing account growth with feature adoption and you be driving these metrics with us! **Why Florianópolis:** While our team is remote-first, the founder lives here, and this role is built for regular in-person work (~2–3 days a week at a co-working space)
• This enables faster onboarding and direct access to how product decisions actually get made, and build the trust that makes real ownership transfer possible
• The rest of the week is yours to structure
• the whole team is remote-first and distributed. **What success looks like in 90 days** - No engineer waits more than a day on a product decision within your scope - Weekly triage and refinement cadences run without the founder in the room - Both product lines are demonstrably healthy: throughput steady, changelogs current, nothing going stale - Recurring merchant touchpoints are coordinated with you and CS — updates ship on your cadence, merchant feedback is prioritized, and merchant engagement is always increasing **You're probably a fit if** - You translate what customers ask for into what they actually need — and build the simplest thing that solves it - You know when a 20-minute call beats three days of async, and when to decline a meeting entirely - You've worked with small or early-stage teams before - You've designed and improved MCP's that improve observability of product usage and align with KPI's - You make the reversible call today instead of queueing it for the founder, and escalate the irreversible one without being asked - You'll tell a founder they're wrong, and can argue with examples and proof-of-concepts - You treat AI as leverage: you'd rather generate a working prototype in 20 minutes to force a decision than schedule a design review — and you can challenge and improve an existing prototype the same way - You've delivered a metric to a customer that got worse since the last report, and you told them straight - Fluent English (our working language across a distributed team)
• our team is based in the US and has english, spanish, and portuguese native speakers alike. **Nice to have's** - Subscription commerce or ecommerce platform experience (billing cycles, churn cohorts, app-store constraints) - API-first product experience — where the API governs integrations with shopping carts, payment gateways, shipping carriers - Time at a bootstrapped or small/early-stage startup **How to apply** Check out our company culture doc (link below) and reply with a brief example (2–3 sentences is good) of how one of our core values showed up in your own work experience
• We'd also love to hear about an important feature or change that you led from design to adoption — bonus points for ecommerce or subscription-related examples! https://canva.link/p8typchziqnt0qx