Program Manager (Customer Success)

Requisitos

• 5+ years in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture,..
• Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with..
• Technical background sufficient to review code at a high level for estimation and hold credible conversations about smart contract archit..
• Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and open-source business models
• Solidity or Rust reading proficiency, or hands-on cybersecurity experience

Desejáveis

• Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations
• Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor)
• Project management certification (PMP, Scrum Master, or equivalent)
• Background in solutions consulting, technical pre-sales, or professional services delivery
• Experience in a high-growth startup building processes from scratch