Account Manager

Requisitos

• Has 5+ years of proven experience in a customer-facing role such as Account Management or Customer Success, preferably in the cloud infra..
• Possesses a commercial mindset with a track record of successfully managing renewals, identifying expansion opportunities, and negotiatin..
• Is familiar with using product usage data or analytics to identify customer health risks and expansion opportunities
• Is a strategic thinker who can connect the dots between a customer's technical challenges and their overarching business goals
• Excels at building rapport and trust with a wide range of stakeholders from senior engineers to C-level executives

Desejáveis

• Background at high-performing developer-facing hyper growth tech companies
• Experience with hyperscalers and / or cloud platform solutions
• Experience helping customers migrate from hyperscalers to managed platform solutions
• Experience as a founding or early member of an Account Management or Customer Success team, with a demonstrated ability to help build pla..