Customer Success Manager (Brazil) — PRM SaaS (Eastern Time Hours)

Desejáveis

• · Experience with PRM, CRM, or portal products (e.g., Salesforce, HubSpot)
• · Exposure to global SaaS motions (serving North America/EMEA)
• · Technically self-sufficient in a SaaS environment, able to run live module demos, handle product Q&A, and perform light configuration o..
• · Working grasp of web and SaaS fundamentals, for example and JSON basics, user roles and permissions, data mapping, environments
• · Conceptual understanding of SSO standards such as SAML or OIDC