Implementation Manager

Requisitos

• 3-5 years of client-facing implementation, project management, or customer onboarding experience at a B2B SaaS company
• Strong project management skills
• You can run multiple complex implementations concurrently without losing track of details, commitments,..
• Exceptional attention to detail
• Implementation work rewards precision, including requirements that are complete, documentation that's ac..
• Advisor mindset
• You provide informed recommendations to clients rather than just executing what they ask for
• You bring a point of view
• Strong written and verbal communication
• You translate fluidly between business and technical audiences, and your documentation is clear..

Desejáveis

• Exposure to private markets, financial services, or investment workflows
• Experience at a seed or Series A startup, where roles are broad and ambiguity is the norm
• Background in CRM implementations (Salesforce, HubSpot, DealCloud, Affinity, or similar)