Integration Manager & Technical Support Specialist

Requisitos

• You have at least 1 year of experience in L2/L3 technical support or a strong track record as a Senior Support Agent or Support Manager,..
• You have hands-on experience working with system logs and monitoring tools and can trace transaction errors to identify their underlying..
• You understand client-server architecture, REST APIs, and JSON structures and can apply this knowledge to integration troubleshooting
• You are comfortable using Postman to validate API requests, investigate responses, and troubleshoot integration issues
• You have strong analytical and problem-solving skills, with the ability to perform root-cause analysis and develop clear remediation plan..