Customer Success Manager

Requisitos

• Experience in EdTech, education, or healthcare partnerships, product support, and enablement
• K-12 background
• Track record driving adoption at scale, think 100+ customers and thousands of end users
• Strong project management across multiple launches at different phases
• Tech savvy: picks up new systems fast, troubleshoots independently, uses AI tools daily

Desejáveis

• Experience with mental health or SEL products
• Previous work inside a K-12 district or on a campus
• Salesforce or similar CRM experience