Technical Customer Success Manager

Requisitos

• Excellent written and verbal communication skills, in Portuguese and English
• A can-do attitude with strong follow-through and a willingness to take on whatever tasks are needed to complete the job
• Detail-oriented and deadline-driven, able to juggle multiple clients and projects at the same time
• Able to handle challenging customer situations with diplomacy and stay composed under pressure
• Able to identify problems, mediate issues, develop solutions and put a course of action into place

Desejáveis

4 or more years of experience supporting software for external clients