Customer Success Manager

Requisitos

• 5+ year of experience ideally in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company
• Experience in full commercial negotiations as well as some technical escalation
• Experience and exposure working with networking or security software solutions
• Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message acro..
• Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable..