Implementation Manager

Requisitos

• Healthcare Integrations Native: You have worked on healthcare integrations specifically — at a TPA, benefits platform, healthtech infrast..
• Technical Without Being an Engineer: You are fluent in SFTP, REST APIs, JSON/CSV/XML, and the practical mechanics of moving data between..
• Project Management Discipline: You hold a project plan in your head and on paper at the same time
• You know the difference between a cust..
• Customer-Facing Without Being a Salesperson: You can run a customer ops call and walk out with the file you needed, the timeline you need..
• Cross-Functional Operator: You think in handoffs
• You know that the moment an implementation becomes a customer support problem is the mo..

Desejáveis

• Has set up production SFTP integration end-to-end (keys, paths, schedules, error handling, retries on empty/missing files)
• Experience with eligibility inquiry (270/271) and remittance (835) EDI flavors
• Has worked at a specialty TPA or on multi-employer benefit arrangements
• Has touched CMS Hospital Price Transparency or Transparency in Coverage machine-readable files in a previous role
• Familiarity with Linear, Notion, HubSpot, or similar implementation tooling stacks