VIP Account Manager

Requisitos

• 4+ years in premium or VIP support, account management, or customer success, ideally at a sports betting platform, crypto exchange, walle..
• Deep crypto fluency: you understand self custody and can navigate multiple chains, reading a block explorer, tracing a transaction, and t..
• Exceptional written communication: warm, concise, and human, even under pressure
• Absolute discretion: for high value users, privacy and trust are the product
• Security first instincts: you know the social engineering patterns targeting crypto users, and you would never ask anyone for a seed phrase