Technical Account Manager

Requisitos

• Experience in a technical, post-sale customer-facing role (Technical Account Manager, Technical Customer Success Manager, Solutions Engin..
• Strong troubleshooting and root-cause analysis skills, with the ability to move from a customer symptom to a clear technical diagnosis an..
• Technical fluency across data flows, integrations, APIs, web tracking, ecommerce infrastructure, and the pipelines that move and transfor..
• Comfort using logs, queries, APIs, dashboards, and lightweight scripts to investigate issues, validate data, and test assumptions
• Ability to manage technical health across a portfolio of customers, prioritize by severity and business impact, and stay organized throug..